Archives: Courses

Session objectives: On completion, Managers will: Know what VUCA means and how it impacts your workplace Understand divergent thinking and how it differs to convergent thinking Be able to apply creative thinking techniques to aid problem solving Use different thinking styles to maximise your own effectiveness Be able to creatively explore solutions from different perspectives … Read more

On completion, Managers will: Understand the difference between coaching and other management tools Recognise the skills of a good coach Be able to utilise a basic coaching framework to coach team members Indicative content: Essential coaching skills The coaching continuum The GROW model Using coaching to improve performance Practical application to build confidence

Session objectives: On completion, Managers will: Understand how to plan and allocate work effectively Be able to monitor a team’s performance against the plan Know how to identify and utilise motivators Have a framework to deliver feedback constructively Recognise and tackle underperformance constructively Be able to set appropriate challenge for high performing employees Indicative content: … Read more

Session objectives: On completion, Managers will: Understand the difference between critical and non-critical thinking Identify their personal critical thinking style Know how to develop critical thinking skills and strategies Apply the standards of critical thinking to make clear and reasoned judgments Be able to use a critical thinking process to build and analyse arguments Indicative … Read more

Session objectives: On completion, Managers will: Understand the stages of team development Recognise the characteristics of a high performing team Know how to develop their team Apply delegation principles effectively Indicative content: Characteristics of a high performing team Tuckman’s model and the stages of team development Managing the team through the stages Team cohesion/levels of … Read more

Session objectives: On completion, Managers will: Be able to undertake difficult conversations confidently and assertively Understand how to conduct a two-way conversation  Identify causes of conflict at work Understand how to recognise and resolve conflict Know how to promote a collaborative atmosphere Indicative content: Emotional state – self and others Causes of conflict Stages of … Read more

Session objectives: On completion, Managers will: Indicative content:

Session objectives: On completion, Managers will be able to: Content:

Session objectives: On completion, Managers will: Indicative content:

In this short online course​ you will learn: The true purpose of a CV/resume 9 common mistake job seekers make The key ingredients your ultimate professional CV/resume should contain 3 different types of CV/resume and decide which one is best for you 6 smart hacks to showcase yourself for maximum impact Profile statements Knowing yourself … Read more