Well done you have now completed Effective Communication, therefore you should be feeling more confident and have an understanding of the following areas:
- The importance of effective communication
- Methods of communication and appropriate use
- The communication process
- Communication skills
- Recognise different communication styles, their merits, and limitations
You are able to revisit any of the content in this module at any time, should you wish to do so. Now it’s time to think about what you need to do as a result of your learning, so please continue to the following page.