Almost everyone has to communicate with others in some way to get work done. In the workplace, we often take communication for granted. It is not just the act of communication, but the type of communication which is important.
These next two sections ask you to pause and think about how you communicate and the records that you keep. As you work through them you may wish to make your own notes or record any actions as they arise.
When you are ready to begin, click on the sections below:
